COPYRIGHT 2017 | Janet's Creative Cottage | West Palm Beach,Florida
 

store policy

Copyright and Trademark Notice 

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2006, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

 

 

Credit Cards  

We accept the following credit cards: Visa, MasterCard,  and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.

 

 

Money Orders, Cashier’s Checks, Company Checks, & Personal Checks  

We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.

 

 

Privacy 

We keep your personal information private and secure. 

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

 

Privacy on Other Web Sites 

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.

 

Returns  

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. Shipping is not refundable.

Shipping Policy 

We normally ship out an item or items in 1- 2 days. We will be happy to ship an item out the same day if customer needs the order asap, but please note that if any items that are immediate would be sent either Fed Ex or UPS.  So it depends on the customers as to how they would like item shipped. Also orders sent via Fed Ex or UPS have higher shipping costs. We also ship regular mail or Priority Mail which normally takes about 4 days to arrive. I you have any questions or concerns please contact us 561-876-7123 leave a message and we will reply asap. Or email us at janetspillows@yahoo.com